In order to prevent any misunderstanding in respect of your booking, the following Terms of Business apply to all bookings relating to Christmas & New Year events. We’ve tried to make our terms of business as straight forward as possible, if however, you have any questions, please feel free to speak to us before you sign them.

To confirm your booking, please complete the attached booking form and return with a deposit of £20 per person within 10 days of a provisional booking being made. The hotel reserves the right to cancel a provisional booking if the deposit is not paid within this time.
Cancellations of individual guests or of the event will result in deposits being forfeited, as deposit(s) and pre paid monies are not refundable or transferable.
The final balance is required a minimum of 6 weeks prior to the event and is not refundable or transferable in the event of cancellation.
Cheques should be made payable to Jarvis Hotels Ltd.
Multiple cheques are not accepted.
Credit card payments can be accepted by completion of the card details on the booking form
All prices are based on VAT @ 17.5%.
All room and table plans are at the discretion of the hotel. The hotel will endeavour to accommodate any special seating requests, however these cannot be guaranteed as overall party sizes will determine final table arrangements.
9. To ensure an enjoyable atmosphere for all, the hotel reserves the right to transfer bookings to alternative dates if minimum numbers are not achieved for any event. 14 Days notice will be given if this is foreseen and a full refund will be provided if alternative dates are unsuitable. The hotel’s liability for cancellations is limited to a full refund of payments received.
10. The And so to bed rates will be booked separately to the event. There is no minimum stay restriction and the rates are pre paid with no changes and no refunds. Single occupancy charges may apply at certain hotels.
11. In the event of private party bookings, terms and conditions as set out above will apply along with the standard event terms and conditions which are available on request.
12. Guests are not permitted to bring their own alcohol to consume on the premises. Some Hotels operate a bag search policy; any drinks found will be confiscated and returned at the end of the evening.